1-800-281-1073
1-800-281-1073
Have you found yourself wondering what VoIP is? Maybe you’re still unsure of the concept of PBX, or how a phone system could be based in a cloud. We understand. At Ladera Communications we aim to ensure you’re completely comfortable regarding about our products and services so you can make an informed choice that’s right for you and your business. Though changing your phone system can seem like a huge task, Ladera strives to ensure it’s an easy process. From simple questions on the basics all the way to the more complex system questions, we’ve got you covered.
Can’t find your question below? Need something else? Feel free to give us a call at 800-281-1073 for a no-hassle, friendly conversation about how our cloud-hosted business VoIP solution is built to work for your business. You can also fill out the form to the right and one of Ladera’s representatives will be glad to assist you.
Yes you can seamlessly transfer an existing toll-free or Local DID number Please contact customer care @ customerservice@laderacom.com or give us a call 1-800-281-1073
Yes, you can add additional numbers to your Virtual Forward account at any time by simply logging in to your account and placing a new order.
No. There are no contracts and no long term commitments. This is a month-to-month service that you can cancel at any time.
Yes you can search the Vanity Database. Please contact customer care @ customerservice@laderacom.com or give us a call 1-800-281-1073
Yes. Ladera offers affordable international rates to countries worldwide. Simple pay for the minutes you use each month.
Yes. You wil be able to designate an email address where faxes will be delivered automatically
No. Calls that come into your Virtual toll free or local number will be forwarded to the landline or mobile numbers you designate.
There are several benefits here are a few:
-No onsite PBX to manage or maintain.Yes. You can forward calls to your mobile device or any other phone number through your customer web portal.
Yes. We offer a voice studio option starting at just $99 where you can choose a professional talent to record your greetings.
Yes. Your business phone line will be registered into our Nationwide 911 Emergency services
We offer month-to-month with no longer term commitments and also 2 Year agreement options with reduce monthly plans.
Yes. We have a large selection of toll free and local DID numbers. We also offer International local numbers from several countries.
Taxes and other surchages are already included into your monthly plan. No surprises!
Yes you can seamlessly transfer an existing toll-free or Local DID number Please contact customer carecustomerservice@laderacom.comor give us a call 1-800-281-1073
Yes. To view our most recent international calling rates at http://dev.laderacom.com/index/showInterNationalRates
Yes. You will be able to upload your own custom recordings and create your business auto-attendant. We also offer professional studio recordings for additional fee.
We carry some of them best VOIP phone brands which include Polycom, Yealink, Cisco, Grandstream.
Yes. You can modify each user to display its own caller id or you can assign one single phone number as the caller id for all your phone users.
Yes. Ladera Communications Residential home service works with any high speed internet connection like DSL or cable.
Yes. We will transfer your existing phone number to our network within 7-12 business days. We will also assign you a temporary phone number so you can start using your Ladera Residential phone service right away.
Yes. You will be able to access your existing Residential phone from your mobile by dialing one of our access numbers. Our system will automatically detect your mobile number and you will be able to dial anywhere in the world just like you would at home.
Yes. For an additional $5 a month you can add a new phone number. We also offer international phone numbers
Yes. We will register your home address where the phone service will be provided for E911 Emergency services.
Yes. We offer some of the most competitive low international rates. Visit http://dev.laderacom.com/index/showInterNationalRates to see our latest rates
No. You will need to provide your own high speed internet connections from a third party internet provider
Ladera accepts the following major credit cards (Visa, MasterCard, Discover and American Express)
Your account is billed on a monthly basis per the Service Plan selected upon sign up. Any overage billing usage outside of monthly plan amount is billed in addition. Please review our product plans and pricing or contact our Customer Service Team at 800 281 1073 for assistance.
Ladera Billing Systems are automated and you may review your calls and account balance via your customer web portal as well as make upgrade services, add numbers or update current credit card information in the event of loss or replacement credit card.
In the event credit cards cannot be validated upon entry or updating, services will not be allowed! We recommend updating your credit card information immediately in the event a new card is issued or cancellation of existing card. You can do this easily via your customer service web portal or contact Customer Service at 800 281 1073 for assistance.
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